make it easy for people to contact you

Having your contact details on your website and on all marketing materials, allows customers the opportunity to contact with you in a manner that suits themselves. Some people prefer phones, others social media, some prefer email and some prefer to use contact forms. By opening all forms of communication, you’re giving the customer control over how they contact you. Be careful of opening too many channels, as they all must be manned during business hours. Remember prompt response = sales. Submit your business details to directory sites so that when people search for your business, the address and contact information is prominently displayed online.

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