Kaizen seeks a proven and enthusiastic Client Account Handler to service our valued portfolio of clients.
The Role
Your purpose will be to place orders on behalf of our clients and manage the process from quotation through to invoice. We are looking for a new member of the client services team who can demonstrate a high level of customer service and maintain the reputation Kaizen Print holds. It’s all about working together as a team – it’s our client’s that are the heart of our business.
The Company
Kaizen Print is one of the most recognised and trusted printing companies in Belfast. This is due to our ability to provide excellent customer service, offer fast turnaround times and ensure that clients receive the highest quality of print possible.
The digital printing business was founded in 2009 by brothers Connor McAuley and Martin McAuley. In the past ten years, we have grown to a team of 35 and have recently moved to a new 5,000 sq ft base in Jennymount Business Park off York Road.
We work across the island of Ireland for prestigious clients such as Boojum, Charles Hurst, Limelight, Punchestown Racecourse, to name but a few.
The Team
Servicing clients from inbound emails, web generated sales, field sales, reactivation and new business generation. Providing for the 3 facets of the business, Kaizen Print, Kaizen Weddings, Kaizen Brand Evolution from our Belfast location.
About You
The ideal candidate will have experience working in a fast paced environment. Additionally, they will be competent in handling administration duties and order processing, doing so with speed and accuracy. You will have the ability to engage with clients and look after their needs to help them grow their business,
– Team player
– Be a fast learner
– Flexible and embraces change
– Impeccable attention to detail
– ‘can do’ attitude
Skillset and Requirements
– High competency in numeracy
– Systematic approach to database building
– Ability to be proactive to constructive feedback
– Professional communicator, written and verbal
What we’re looking for…
– Good negotiation skills
– Ability to adapt to a fast paced environment
– Support for the sales team
– To grow the business
– Provide the best customer service within the print industry
– Self motivation to meet and exceed targets
– Ability to prioritise
Salary
Commensurate with experience
Benefits
Free parking
Healthcare
Access to company pool car
Well-being programme
Professional, organised and innovation led work environment.
Various additional recognition bonuses.
Process
Please submit your CV and provide an outline of how you feel you meet the criteria before Wednesday 4 December 2019. As we are an Equal opportunities employer please also include your monitoring form as part of your application.
The Working Environment:
The Company Ethos in action:
Job Types: Full-time, Permanent
Location:
- Belfast BT15 3HN (Preferred)
